SHIPPING & RETURNS

Shipping Policy

All products are shipped as tracked postage via Australia Post.

Postage costs will vary starting at $5.95. The site will automatically charge $9 even for smaller items.  Therefore if your item will fit into this smaller tracked envelope you will be refunded the difference. 

Pick up is available from Pakenham, Victoria. Choose this option at checkout.

 

I will endeavour to have all orders shipped out within a week or less of order being placed. At times there may be delays so if your order is urgent please advise at time of ordering & I will ensure the order is completed as required. If there is a delay the buyer will be notified.

Most items, apart from the towels, will be gift wrapped in soft tissue paper & can be sent direct to a friend on your behalf with a gift card. The card will incur an additional fee of $3.

Return & Exchange Policy

All products are made with love & care. 

If you are not satisfied with your purchase it may be returned if there is a fault with the item.  Buyer to pay return postage. 

Unfortunately personalised items cannot be returned but please contact me if you have a problem with your order.